Microsoft 365 update – September 2020

In this month’s update we take an in-depth look at all the recently released features for all the products within Microsoft 365.

SharePointGhosting drag & drop web parts, expiring guest access, Power BI results in search

Teams Performance updates, large gallery view, new meeting pre-join experience, reverse number lookup, Teams phones updates, Teams Rooms updates, reflect extension, Lists in Teams, Whiteboard updates, Walkie Talkie, Teams – RealWear, custom praise badges, share share from chat policy

Teams (Education) “Only Me” admin policy, SEL stickers, presenter mode in Whiteboard, Focus mode, Assignments grading history, SMART learning suite,

Teams (GCC, GCC-High, DoD)Instant channel meetings GCC, custom apps & sideloading GCC, DLP for Teams in Gov Clouds

OneDrive New widget for iOS, updates to comment notifications, mute comment notifications, Surface Duo app

Power Apps Power BI as system dashboard, GitHub actions (preview), Power Platform in Teams, new solution import experience & environment variables

Power Automate 9 new connectors, Power Automate Desktop, UI Flows August update, connection references

Power BIOn-prem data gateway Sept 20 update, new experiences for Teams, feature summary, deployment pipelines, smart narrative, Power BI HoloLens 2, ‘new look’ updates, Power Automate actions, paginated reports updates

Power Virtual AgentsPVA in Teams, health information compliant bots

Project Cortex SharePoint Syntex

SharePoint

“Ghosting” drag & drop effect for web parts

When you are in page edit mode and you choose to move a web part from one portion of the page to another, you’ll now see a ghosting effect of the web part you grabbed, as a reminder of what you’re moving.

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New ghosting effect when dragging & dropping web parts in modern SharePoint pages.

Find out more:

Manage default policy duration for expiring guest access

Rolling out now, admins will be able to create policies to revoke guest access to SharePoint sites and individual OneDrive’s after a defined period of time. Site admins will also receive notifications via email of upcoming guest user access expirations.

NOTE: this policy does not apply to guests who already have access to sites, documents, and files before this setting is applied. After a guest loses access to a site, any user with the ability to share content externally can re-invite the guest to each document or item as needed.

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Expiring guest access for SharePoint and OneDrive.

Find out more:

Power BI results in Microsoft Search

Microsoft Search in SharePoint and Office.com will now include results from Power BI. This means search results will show Power BI reports, dashboards, and workspaces, which can be important content to be discovered.

NOTE: Microsoft Search administrators can disable this feature in Microsoft Search settings through the Microsoft 365 admin center.

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Power BI results in Microsoft Search.

Find out more:


Teams

Updates to Teams performance

Microsoft have increased their efforts to improve the performance of Teams to allow it to continue to scale across devices and differing levels of internet connectivity. Here’s a summary of the updates:

  • Offline support in desktop
  • Improved desktop launch time
  • Video rendering optimizations in desktop
  • Battery life optimizations in iOS
  • Low bandwidth optimizations for Android

Find out more:

This feature was rolled out as part of the new multi-window experience. In order to take advantage of this new view, users will need to turn on the new multi-window meeting experience.

49participants2.png
Large gallery view in Teams is now available in the new multi-window experience.

Find out more:

New Teams meeting pre-join experience

Microsoft have improved the pre-join meeting experience for Teams meetings including easier discovery of audio, video, and device configurations before joining a meeting.

Find out more:

Reverse Number Lookup Enhancements

As part of the latest enhancements to reverse number lookup in Teams, the caller name will also show up in your activity feed, call history, and voicemail.

Find out more:

New features for Microsoft Teams phones

Microsoft have announced a series of new feature updates to Microsoft Teams phones that are available now in version 1449/1.0.94.2020071702:

  • Redesigned Home Screen: A new, simple view providing up-to-date information about your calling and meeting activity, reminders of your current and upcoming meetings, and access to quick actions like replying to missed calls and listening to voicemail.
  • Customize Quick Access to Apps: Set the default views for your phone by pinning and re-ordering your apps suited to your needs.
  • Auto accept incoming meeting and call requests: Teams phones can now be provisioned to automatically accept incoming meetings nudges and calls, allowing instant, hands free connection to incoming join requests.
  • Dedicated Teams button: new and upcoming Teams phones will have a dedicated Teams button to quickly launch Teams app on the device home screen.

Find out more:

Teams Rooms updates

Updates for both the Windows and Android versions of the Teams Rooms app, including:

Microsoft Teams Rooms on Windows, app version 4.6.20.0 now available

  • Live captions: Meeting participants joining from a Teams Room can now view live captions turned in a Teams meeting. In-room participants can also turn live captions on or off from the center of room console. Captions will appear at the bottom of the meeting experience shown on the front of room display.
  • 3×3 gallery view: Meeting participants can now view up to nine participants in the meeting gallery view, shown on the front of room display.
  • Direct Guest Join with Zoom Rooms (Preview): Teams Rooms and Zoom Room devices can now connect to each other’s meeting services via embedded web technologies. This will reduce the friction you experience when trying to join calls from external partners or clients who may not be using the same meeting service.

Microsoft Teams Rooms on Android, app version 1.0.94.2020062501 now available

  • Pin video: Now you can pin the video stream of a meeting participant from the Teams Rooms device, keeping the pinned user’s video visible in the gallery. This “pinned view” is only applied to the gallery view in the meeting room and not to other meeting participant’s views.
  • Support for structured meeting role and roster controls: Allows meeting organizers to assign meeting roles (presenter and attendee) from the Teams Rooms experience, enabling participants to take specific actions associated with those roles (e.g. mute participants, present content, etc.)

Find out more:

Reflect messaging extension

Managers, leaders or teachers now have an easy way to check in with how their team or students are feeling — either in general, or about a specific topic like work-life balance, the status of a project, current events, or a change within the organization.

IT or Teams admins can install the Reflect extension from GitHub and make it available to their users in the message extension menu.

Reflect messaging extension for Microsoft Teams.

Find out more:

Microsoft Lists in Teams

Last month Microsoft announced the general availability of Microsoft Lists. Now, Lists can be created directly in Teams as a channel tab.

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Microsoft Lists in Teams.

Find out more:

Microsoft Whiteboard improvements

Microsoft Whiteboard is integrated within every Teams meeting, enabling meeting participants to join in. Recent updates include the ability to add sticky notes and text to a canvas, making it easier to contribute if you’re using a device without a digital pen, and added the ability to move and re-order objects on the canvas through a simple drag and drop gesture.

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Improvements to Microsoft Whiteboard.

Find out more:

Walkie Talkie for Android

Walkie Talkie is a push-to-talk experience that enables instant and secure voice communication over the cloud, turning your personal- or company-owned Android smartphones and tablets into a walkie-talkie. It reduces the number of devices you need to have while providing clear communication free of radio interference, static and no distance limitations in range. 

walkietalkieandroid1.gif

Find out more:

Teams and RealWear integration

Integrations between Teams and RealWear allow field workers to remain 100% hands-free using a voice-controlled user interface while maintaining situational awareness in loud and hazardous environments.

realwear.png
Teams – RealWear integration.

Find out more:

Customizable Praise Badges

You can now can create customized Praise badges to express their culture and values when recognizing successes and fostering comradery. Praise badges can help improve workplace culture and job satisfaction, from corporate headquarters to Firstline Workers. 

CustomPraiseBadges.png
Create a custom praise badge in the Teams admin center.

Find out more:

Screen share from chat policy governance

Screen share from chat allows you to immediately start sharing your screen in a one-to-one or group chat. This entry point was previously governed by the AllowPrivateCalling policy. If this policy was disabled, users weren’t able to screen share from chat.

This will now be governed by the ScreenSharingMode policy.

Find out more:

Teams (Education)

“Only Me” Admin Policy for all Organizer Meeting Options

IT Admins can apply a policy that defaults “Only Me” to allow only educators (or the meeting organizer) to enter the meeting and keep students in the lobby until the educator admits them. 

Find out more:

Social and Emotional Learning (SEL) connections in the digital classroom

Now with Social and Emotional Learning badges in Praise and new SEL sticker pack for OneNote, educators can encourage the development of these critical life skills while in a remote or hybrid learning environment. 

NOTE: The SEL sticker pack for OneNote is available now, SEL badges in Praise coming soon.

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Social and Emotional Learning badges in Praise and the new SEL sticker pack for OneNote.

Find out more:

“Presenter” mode in Whiteboard

Educators now have the option to choose a presenter mode in Microsoft Whiteboard in Teams. This allows for more flexibility to either present the digital whiteboard with Read-Only access for students, or to allow (or adjust) student access when it’s time to have the whole class collaborate.

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“Presenter” mode in Microsoft Whiteboard.

Find out more:

Focus mode

Now students will be able to hone-in on the materials being presented in their online class. When a teacher is sharing their screen, students can choose “Focus Mode” from the “…” menu so that only the content shows without any distracting videos.

Find out more:

Assignments Grading History

See all of the submission and return history of Assignments in Teams, all in one place. Easily track Assignments over time.

Full view of Grades tab
View Assignment Grade History in Teams.

Find out more:

SMART Learning Suite

The SMART Learning Suite app gives teachers the power to create, edit, deliver, manage and share interactive lessons directly within Microsoft Teams, enhancing instruction from the platform and workflows they already use.

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SMART learning suite in Microsoft Teams.

Find out more:

Teams (GCC, GCC-High & DoD)

New experience for launching instant channel meetings for GCC

Meet Now buttons in Teams channels have a new home. You will soon find them in the Channel header where you can easily find and launch the meeting.

Find out more:

Custom Apps and Sideloading in GCC

Sideloading and custom (line-of-business) apps are now available in GCC. GCC tenant administrators can decide whether to upload a custom app to their tenant environment and publish it to their tenant app catalog.

Find out more:

Teams Data loss prevention for Government Clouds

Data loss prevention (DLP) capabilities in Microsoft 365 government clouds will be extended to include Microsoft Teams chat and channel messages, including private channel messages.

If your organization has DLP, you can now define policies that prevent people from sharing sensitive information in a Microsoft Teams channel or chat session.

Find out more:


OneDrive

New OneDrive widget & home screen for iOS

A new home screen for the OneDrive iOS launched this month. The new home experience will help you quickly pick up where you left off on recent and offline files and easily re-discover memories from the past.

OneDrive widget & home screen for iOS.

Find out more:

Comment notification updates

Users who create or upload Word, Excel, PowerPoint or any other type of file to OneDrive or SharePoint will now get email notifications whenever someone else leaves a comment on their file.

Find out more:

Mute comment notifications

Microsoft are enabling users to be able to turn off comment notifications for individual files in the details pane. This feature is also incorporated in sharing emails as an actionable message action.

mute.png
Mute comment notifications in OneDrive.

Find out more:

OneDrive app for Surface Duo

With the Surface Duo now generally available the OneDrive app is now also available for the device. Surface Duo and OneDrive enhances multitasking with drag-and-drop functionality as well as the built-in PDF editor for book-like reading and mark-up experience.

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OneDrive app for Surface Duo.

Find out more:


Power Apps

Power BI embedded as system dashboard in model-driven apps (preview)

Power BI embedded as a system dashboard in the Power Apps model-driven app is now in public preview. This enables adding a reference to an online Power BI report or dashboard as a system dashboard. 

Power BI embedded as system dashboard in model-driven apps.

Find out more:

Power Platform GitHub actions now in preview

Now in public preview, GitHub actions will allow developers to create their own software development lifecycle (SDLC) workflows when building Apps, Flows, Virtual agents, connectors and other assets backed by the Common Data Service on the Power platform.

GitHub actions now in public preview.

Find out more:

Customize Teams with built-in Power Platform capabilities (preview)

Teams customers can make and use custom tabs, personal apps, chat bots, and more using a powerful onboard data platform and approachable low-code tools from the Power Platform.

The public preview of embedded Power Platform capabilities in Microsoft Teams is now open.

Find out more:

New solution import experience with connections and environment variables

The Power Apps team have announced a broad set of new ALM capabilities for importing solutions. In addition to these modern new interfaces, now you can establish connections as well as set values for environment variables while importing solutions.

Environment variables are now generally available.

New solution import experience with connections and environment variables.

Find out more:


Power Automate

Nine new connectors released in September 2020

Last month, Power Automate saw the introduction of nine brand new connectors to the connector line-up, taking the total to 400 out of the box connectors!

  • Azure AD Identity Protection: Azure AD Identity Protection is a tool that allows organizations to discover, investigate, and remediate identity-based risks in their environment.
  • CDK Drive Customer: CDK Drive Customer is an API published by CDK Global and can be used it to search, view and update existing records, or create new customers.
  • CDK Drive Service Vehicles: CDK Drive Service Vehicles is an API published by CDK Global and the connector will help you maintain vehicle details on the service vehicle record and keep it up to date.
  • Cloudmersive Video and Media: The Cloudmersive Video and Media Service was created to enable customers to effortlessly convert videos, audio files, and media between different file formats at scale and on-demand.
  • GetAccept: The GetAccept sales enablement platform can help sales teams close more deals faster with AI powered dealscore and sales coaching, coupled with sales automation and e-signing. 
  • IN-D Payables: IN-D Payables is an AI-based invoice processing bot that can smartly extract things that matter most, like PO number, invoice number, and more, from millions of invoices in no time. 
  • Microsoft 365 compliance: Microsoft 365 compliance solutions help you discover, protect, and govern your data, address regulations and standards, and mitigate insider risks. 
  • MotaWord Translations: MotaWord enables professional translation of your documents into 95+ languages with blazing speed. It’s a pioneer of collaborative translation and works with 18000+ professional translators to empower your business in the international stage.
  • Nitro: Nitro Sign is an eSigning tool that allows you to get your documents electronically signed faster and more securely.

Find out more:

Power Automate Desktop

Announced at Microsoft Ignite 2020 but now in preview, Power Automate Desktop enables coders and non-coders alike to automate processes and tasks across desktop and web applications, bringing the value of Softomotive capabilities directly into Microsoft Power Automate.

How to automate desktop-based tasks with Power Automate Desktop.

Find out more:

UI Flows August 2020 update

Several updates are included in the August 2020 release of UI Flows, including:

  • Cancel UI flow runs that are in progress
  • Add and edit Image Recognition actions that are part of a Remote Desktop or Citrix recording
  • Native support for recording actions and data from SAP
  • Do Until feature to have more control over how UI flows execute
Add and edit Image Recognition actions that are part of a Remote Desktop or Citrix recording.

Find out more:

Connection References

Now in public preview, Connection References is a new concept that makes it easier for customers to maintain a level of abstraction between flows and the connections used by them. Connection references are particularly useful when moving flows across environments, updating flow definitions, automating deployment pipelines for secure, and healthy Application Lifecycle Management.

Example of Flows with Connection References.

Find out more:


Power BI

On-premises data gateway September 2020 update

The September 2020 update for the On-premises data gateway (version 3000.58.6) includes updates for the Mashup Engine, .Net Framework, dprecation for Kerberos SSO and more.

Find out more:

New Power BI experiences in Microsoft Teams

The Power BI team have announced new Power BI integrations for Microsoft Teams to make it easier to discover and use data within your organization, including:

  • New Power BI App for Teams that helps you view and work with Power BI content
  • New Teams Search experience to find and open Power BI content
  • New Teams Chat experiences to quickly find and share Power BI content
Using the Power BI app for Microsoft Teams to view a report, find an insight, and start a chat about the data with a colleague.

Find out more:

Power BI September 2020 Feature Summary

Several updates in this month’s feature summary including updates for analytics, reporting, mobile, service, modeling, data connectivity plus many more!

Find out more:

Deployment pipelines general availability

Deployment pipelines is now generally available, with some new additional features: incremental refresh support and the creation of pipelines from the workspace page.

Deployment pipelines in Power BI.

Find out more:

Smart narrative

Now in preview, smart narrative visualizations help you quickly summarize visuals and reports by providing relevant out-of-the-box insights that are customizable.

Using this feature creators can add narratives to their report to address key takeaways, point out trends, edit the language, and format it to fit a specific audience.

Smart narratives in Power BI.

Find out more:

Power BI App for mixed reality now available for HoloLens 2

The Power BI app for mixed reality is now available, running on HoloLens 2 it is capable of:

  • A unique visual display system which makes holograms even more vibrant and realistic.
  • Improved performance.
  • Completely refreshed ways of interacting with holograms.
Power BI app for mixed reality.

Find out more:

‘New look’ experience updates

More changes are being made to the ‘new look’ of the Power BI service, including navigation updates to give you more space to work with your content, provided options for report authors to configure their page navigation, updated the action bar for quicker access to common actions, and more.

A new, simplified action bar within Power BI is just one of the ‘new look’ updates.

Find out more:

Power Automate actions for Power BI exports

Two new actions are available for the Power BI connector in Power Automate. Now, you may easily leverage the Power BI export API for either Power BI reports or paginated reports in your Power Automate workflows.

These new actions make it easy for anyone to quickly export their Power BI content in a variety of supported formats and scenarios.

Picture of Power BI actions for Power Automate
Export to file for Power BI Reports (preview) and Export to file for Paginated Reports (preview) are available now.

Find out more:

Power BI Paginated Reports August 2020 Updates

Several updates are being rolled out for paginated reports in Power BI, including new authentication type support for Azure SQL DB and Azure Synapse, Common Data Service data source support, improved multi-value parameters support for DAX and more.

Relational Query Designer
Common Data Service data source support.

Find out more:


Power Virtual Agents

Power Virtual Agents within Microsoft Teams (public preview)

The Power Virtual Agents team have announced the Public Preview of deep integration between Power Virtual Agents and Microsoft Teams. Users can easily create their own digital assistants within Teams and make them available to their colleagues to chat with.

And better yet, this functionality is included with your existing Teams licenses and the bot creation experience is embedded within Teams itself – empowering all of your employees to easily build and share bots within Teams.

Power Virtual Agents within Teams (public preview).

Find out more:

Power Virtual Agents is HIPAA, SOC, ISO, and CSA compliant

Power Virtual Agents is now covered under HIPAA (Health Insurance Portability and Accountability Act) BAA (Business Associate Agreement) and is a Core Online Service in the Microsoft Online Services Terms (OST).

Power Virtual Agents also acquired System and Organization Controls (SOC), International Organization for Standardization (ISO), and Cloud Security Alliance (CSA) certifications which are required by enterprise customers.

Find out more:


Project Cortex

SharePoint Syntex – General Availability

The first product from Project Cortex – SharePoint Syntex is now generally available. SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.

SharePoint Syntex.

Find out more:


Resources

5 tips for getting started with Microsoft Teams

In this post we will look at five useful tips – in no particular order, to help owners or members to get started using Microsoft Teams.

Contents

  1. Pin your favourite teams channels
  2. Use post formatting, there’s cool stuff in there
  3. Get to know the General channel
  4. Standard vs. Private channels
  5. Consider how you create new teams

#1 Pin your favourite teams channels

This is a simple one, but a really effective way of managing teams you are a part of. Once you start using teams in anger, it can become easy to lose track of what teams you frequent if you don’t manage teams gallery or your notification/ activity feed.

On notifications and the activity feed, notifications are actually turned off for teams by default, so it’s up to the members to manage their own notifications. Naturally, you still see updates by the channel being in bold and any @mentions will notify you.

It’s worth pointing out the distinction that you actually cannot pin an entire team, but only channels within it. Here’s how you pin a channel

  • Click on the ellipsis button … next to the channel you want to pin
  • Press Pin
Pin a channel for easy access from the teams gallery.

NOTE: To unpin a channel, follow the same steps as above button the option will be Unpin.

#2 Use post formatting, there’s cool stuff in there

One thing I’ve definitely starting using more and more is post formatting. There are several extra features post formatting gives you that you don’t get with the standard reply, such as

  • Add a subject – give you new post a prominent subject that stands out
  • Extra formatting options – heading options, text highlight colours, font colours
  • Announcement option – similar to a news post in SharePoint, but adds background colour or image to headline
  • Reply options – allow everyone to reply or just the you and/or moderators
  • Post in multiple channels – allows you to post a message in any of the channels you have access to
  • Format links – display text instead of a full URL, particularly useful if sharing links from Teams, as they are long and pretty ugly
There are several post formatting features that you don’t see in a regular reply.

#3 Get to know the general channel

The general channel is provisioned as standard when you create a new team. It’s generally the place where all communication within a team takes place.

The general channel comes with Posts, Files and Wiki tabs “out the box” to allow you to start collaborating straight away. That said, the general channel does have it’s limitations, such as:

  • You cannot use moderation in the general channel
  • You can’t delete the general channel
  • You can’t rename the general channel
  • You can’t hide the general channel or change the order of the channels to move it down
The general channel comes with Posts, Files & Wiki tabs as standard.

This post I wrote goes into more detail on using the general channel within the context of an org-wide team.

#4 Standard vs. private channels

There are two types of channels you can create in teams:

  • Standard – accessible to everyone on the team
  • Private – accessible only to a specific group of people within a team
When creating new channels you can choose between standard and private.

However, both options are not created equally. Here’s a look at the differences between the two:

StandardPrivate
Number of channels in a team20030
Number of members in a channel*10,000250
Can team owners manage the channel?**YesNo
Can guest create channels?YesNo
Support for connectors & tabs?YesYes
Support for Stream, Planner & Forms?YesNo
Create’s additional SharePoint site collections?NoYes
Creates additional Microsoft 365 Group?NoNo

* The number of members within a standard channel derives from the team membership.

** Team owners can’t see the files, conversations or members list in a private channel unless they are members themselves. Owners can see the names of the private channels in teams they own and also delete them.

Here are some more resources teams limits and standard/ private channels:

Private channel SharePoint site collections

Just to add to the point in the table about of additional SharePoint site collection, each private channel has it’s own, slimmed down version of a SharePoint site optimised for file sharing and fast provisioning.

The key differences between these site collections and standard ones is that private channel site collections are created in the same geographic region as the site collection of the parent team, have a a custom template ID, "TEAMCHANNEL#0" and cannot be accessed via the SharePoint admin center – only through PowerShell and the Graph API.

An example site collection for a private channel.

The URL for a private channel URL concatenates the team name with the private channel name, meaning it will look like this:

https://tenant.sharepoint.com/sites/TeamName-PrivateChannelName

https://www.petri.com/managing-teams-private-channels

#5 Consider how you create new teams

So this point is really to understand what gets provisioned when you create a new team, the different ways you can create them and any limitations with creating in those different ways.

What else do you get when you create a new team?

There is an absolutely brilliant everyday guide to Microsoft 365 Groups by Matt Wade at jumpto365 that does a better job explaining what you get when you create, well anything in Microsoft 365 than I can, but here’s the overview from his site:

Credit – Matt Wade jumpto365: https://www.jumpto365.com/blog/everyday-guide-to-office-365-groups

Outlook groups and the global address list

What I wanted to highlight was depending on how you create a team, the Microsoft 365 group behaves differently – particularly in Outlook.

What I have noticed is that teams created via the client app or web browser are will not appear in Outlook groups or the global address list.

Teams created any other way, be it from the Teams admin center, Outlook, Exchange, Azure or Groups will appear in Outlook groups and in the global address list.


How to restrict posts in an org-wide Team

In this post we will look at the permission settings within a general channel in Teams, how this relates to an org-wide team, plus channel moderation!

Contents

Introduction

Before diving into this post, it’s worth calling out that channel permissions and moderation are not limited to just org-wide teams, they are available to any team you create. My brief was to limit the ability to post in an org-wide team to just owners, so I figured I would write this in the context of org-wide teams as it would be a common use case for many organisations!

What’s an org-wide team?

For those new to Teams, an org-wide team is something you can create that will automatically all users in your organisation. Microsoft defines it as:

Org-wide teams provide an automatic way for everyone in a small to medium-sized organization to be a part of a single team for collaboration.

Create an org-wide team in Microsoft Teams – Microsoft Teams Documentation

You can have up to five org-wide teams as part of your tenancy, but will need to be a global admin to create them. As part of a recent roll out of Teams, we created a private team which was later converted to an org-wide team. Here’s a post I wrote about creating new teams where I added some thoughts on org-wide teams.

The General channel, permissions & moderation

If you already have an org-wide team created, the next step may be to restrict or moderate who and what can be posted within the channels in the org-wide team. Sounds simple enough right?

#1 you can’t moderate the general channel

So if your first thought is to have an open-ish org-wide team where anyone can add posts or replies in a moderated fashion, think again! Unless you have already created bespoke teams templates to avoid this issue, your org-wide team will be using the default general channel which cannot use channel moderation.

So that leaves two options, either create a new channel that can be moderated, leaving the general tab unused or manage the permissions of the general channel.

You currently cannot moderate the general channel in Teams.

#2 you can’t delete or hide the general channel

If you do decide that a new, moderated channel is the best way to go you will be left with a potentially unwanted general channel. This can be problematic for a few reasons, namely:

  • You can’t delete the general channel
  • You can’t rename the general channel
  • You can’t hide the general channel or change the order of the channels to move it down

There is a UserVoice request to remove or rename the general channel here that Microsoft will respond to if a request gains enough traction.

How to add a new channel and set up moderation

If you do decide to go ahead and create a new channel for your team to apply moderation, here’s how to do it.

Add a new channel

  • Press the ellipsis … next to the channel name > Add new channel
  • Give the channel a name and description
  • Set the privacy of the channel
    • Standard – accessible to everyone in the team
    • Private – accessible to a specific group of people in the team
  • Tick to automatically show the channel in everyone’s lists (optional)
  • Press Add

Turn on channel moderation

  • Select your newly created channel, press the ellipsis … next to the channel name > manage channel
  • In channel settings, under permissions > set channel moderation to on
  • The default channel moderators are the team owners, press manage to change this and select the individual(s) required
  • Turn the following check-boxes on or off as desired (on by default):
    • Allow members to reply to channels
    • Allow bots to submit channel messages
    • Allow connectors to submit channel messages
Create a new channel and turn on post moderation in Teams.

What does an end-user see?

So with all the out-of-the-box options switched on as above, only moderators can start new posts, but members can reply to channel messages.

When a user navigates to the moderated channel, they see the following message:

Channels with moderation turned on will display a message to end-users in the channel.

However, when a moderator adds a post, this is what an end-user sees:

With channel moderation turned on, end-users cannot add new posts, but are able to reply.

How to restrict permissions in the general channel

Microsoft recommend you only allow team owners to post in the general channel, and switch off @team and @[team name] mentions in an org-wide team. Here’s how to do it:

Restrict permissions to post in the general channel

  • Press the ellipsis … next to the general channel name > manage channel
  • Under channel settings, permissions you have the following options:
    • Anyone can post
    • Anyone can post; show alert that posting will notify everyone (recommended for large teams)
    • Only owners can post messages
  • Select only owners can post messages

Switch off @team and @[team name] mentions

  • Press the ellipsis … next to the team name > manage team
  • Press the settings tab > expand @mentions
  • There are two options checked:
    • Show members the option to @team or @[team name] (this will send a notification to everyone on the team)
    • Give members the option to @channel or @[channel name]. This will notify everyone who’s shown the mentioned channel in their channel lists.
  • Untick both options
How to restrict who can post to team owners in the general channel and turn of @mentions.

What does an end-user see?

So much like with channel moderation, users are notified when post restrictions are in place in the general channel:

End users can see when posts are restricted in the general channel.

Although unable to post replies with this restriction in place, users are still able to add reaction emoji’s to posts, which are visible too all in the org-wide team.

Even with post restrictions in place, end-users can still use emoji’s to react to posts that will be visible to org-wide team members.

You can edit the policies and settings within the Teams admin center to manage GIFs, stickers and memes, but you cannot turn off reaction emojis. There is a UserVoice request here to add the functionality.